Ya know people.. i think i like this whole idea of blogging its gives me a chance to vent about the people i deal with on a daily basis. yeah i know you see this and wonder … WHERE DID SHE GO TO SCHOOL AT FOR HER GRAMMER SKILLS …. look here … this is not professional i can write any way i please, i’m not trying to impress anyone. but my main complaint is ….. people’s lack of reading knowledge. they ask the simpliest questions, but the only thing that they need to do is **drum roll please**
its not that hard. you ask me how can you get in touch with tech support… there’s a big section on front page (and every other page for that matter) that says “HELP” all you have to do it click on it, and from the drop down menu you can find help.
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and lets not forget those who can’t hear … when you call in it plainly states….
- for sales press 1
- for tech support press 2
- for the operator press 0
there is no reason to press 1 or 0 knowing you want tech support. and then come on people, we give you the number you need to get tech support all the time … its on your invoices, its on your statements, its everywhere. but if by chance you don’t see it, or just can’t remember, ask in a NICE VOICE, don’t yell at me because your memory is failing you. don’t get upset with me if i ask you to verify your account. its not that hard .. its the same as when you go the grocery store or to the mall … you pay with your credit card, they ask to see picture id to prove its you, SAME EXACT THING!!!!!!!!!!!!!!!!!
